#TechOps #SRE #FinTech #RemoteJobs #Python #Grafana #AItools
**Vacancy: TechOps SAAS Engineer (Middle+)**
**We’re looking for a proactive TechOps SAAS specialist who enjoys solving complex issues and uses AI as a daily tool.**
**Location: Remote** (preferably close to GMT+5 - GMT+8 timezone)
**Team language: English**
**Key Responsibilities:**
• Resolve customer technical issues end-to-end (Helpdesk + Slack) within SLA
• Conduct root cause analysis with Grafana, Datadog (logs, metrics, traces)
• Build monitoring dashboards and proactive alerts
• Write Python scripts for automation and bulk operations
• Actively use AI (Claude, Cursor, ChatGPT) to accelerate troubleshooting
**Must-have:**
• Strong daily experience with LLMs and prompt engineering
• Hands-on with Grafana/Datadog (buil...
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