[Spanish Email Support Specialist](https://freelancer.com/projects/customer-service/spanish-email-su

[Spanish Email Support Specialist](https://freelancer.com/projects/customer-service/spanish-email-support-specialist.html) I need a native-level Spanish professional who can take full ownership of our customer email queue. Your mission is to answer every Spanish-language message quickly and clearly, keep conversations friendly yet professional for both Latin American and European audiences, and close each ticket with accurate notes and next-step documentation. What you’ll do • Manage the shared inbox, replying to all customer emails within the agreed SLA. • Troubleshoot technical questions, capture clear ticket histories, and escalate when necessary. • Schedule customer appointments without time-zone errors. • Tag, categorize, and report on common issues so we can improve our kno...