Brokerage Service Center Agent

Job Description Scope of Position Brokerage Service Center Agent executes flawless operational performance, productivity, technical expertise, excellent customer service and constantly driving efficiency, supporting our Vision and Mission Statement, making our promise real to all our customers. Key Deliverables Proactively monitor the following key metrics to achieve the expected results: Employee Satisfaction Complete 52 hours training per year (4.5 per month). Complete all mandatory training …