Salary: £37,000 - 45,000 per year Requirements: Several years of experience working within an MSP, with experience handling complex third-line support issues; a strong second-line engineer regularly handling escalations may also be suitable. Solid knowledge of Microsoft 365, Windows Server, Active Directory and Entra ID. Good hands-on experience with Intune. A good understanding of networking, Azure and general infrastructure troubleshooting. Experience supporting migrations or technical projects is useful. Enjoys solving technical problems, takes ownership and is comfortable working across varied customer environments. Responsibilities: Handle complex third-line support escalations across customer environments. Troubleshoot issues involving Microsoft 365, Intune, Active Directory, Entr...