IT Support Technician

Salary: £26,099 - 26,099 per year Requirements: Strong enthusiasm for IT Willingness to develop troubleshooting and problem-solving skills Ability to deliver exceptional customer service Clear standard DBS check required Responsibilities: Take calls from customers and help resolve their IT issues Act as the first point of contact for our customers Resolve incidents using own initiative, knowledge, and problem-solving skills Use remote support tools to remotely solve and fix issues Keep customers updated throughout the incident life cycle Technologies: Support More: We are Trusted Technology Partnership, a specialist provider of IT Infrastructure and Support Services with over 25 years of experience. We are an Employee Ownership Trust and a growing company, recently recognised as South C...