• Own the governance framework—define runbooks, RACI matrices, and handover packs, then ensure they’

[Sales force/Veeva CRM Support/operational manager with 10-12 yrs of experience - Poland-Full time.](https://freelancer.com/projects/documentation/sales-force-veeva-crm-support.html) I’m looking for a seasoned operations manager—about 12-14 years in the saddle—who can keep our Digital Services application landscape running smoothly. For the first two months you’ll work on-site in Poland; once the foundations are solid you may switch to remote. Your day-to-day priority will be incident management and service-request coordination. That means triaging tickets, escalating when needed, and keeping every stakeholder in the loop until resolution. Alongside that core duty you’ll steer E-Commerce platforms, CRM systems, and Marketing applications with expert-level CRM proficiency, ideally in Sa...