IT Technician

Salary: £28,000 - 32,000 per year Requirements: Ideally, experience in an IT support, service desk or IT technician role, with confidence providing hands-on support to non-technical users A strong customer-focused approach and a genuine desire to help users Good knowledge of general IT hardware and software troubleshooting Experience supporting Microsoft 365 applications Excellent communication skills and the ability to explain technical issues clearly to non-technical colleagues Strong problem-solving and diagnostic skills Good attention to detail The ability to prioritise and manage multiple support requests A calm and logical approach when dealing with technical issues The ability to work independently as well as part of a wider IT team A flexible and collaborative approach Confidenc...