Salary: £35,000 - 35,000 per year Requirements: Proven experience in a senior support or engineering role within an MSP, supporting multiple customer environments Experience independently delivering technical projects from requirements and planning through to testing and handover Strong knowledge of Windows Server, Active Directory and Hyper-V, plus solid experience with Microsoft 365, Entra ID, Intune and Azure Good networking knowledge, including firewalls, VPNs and VLANs A calm, customer-first approach with excellent communication skills Full UK driving licence and own vehicle Experience with image-based backup/DR and Autotask/Datto is a bonus Relevant certifications, such as Microsoft or CompTIA, are a plus Responsibilities: Deliver 2nd/3rd line customer support via phone, email and...
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