Senior Technical Support Engineer

Salary: £32,000 - 38,000 per year Requirements: Minimum 3 years experience in IT support, infrastructure or a similar technical environment Strong 2nd Line support experience, with exposure to technical escalations Good knowledge of Windows Server and Active Directory Microsoft 365 administration experience Experience supporting Microsoft Entra ID and user/device management Solid networking knowledge, including TCP/IP, DNS, DHCP, VLANs and VPNs Strong troubleshooting and problem-solving skills Excellent communication and customer service abilities Ability to prioritise workloads and take ownership of technical issues Full UK driving licence Desirable: experience with Microsoft Azure and hybrid infrastructure, Intune and Autopilot, Hyper-V and/or VMware, firewall administration, Microsof...