Salary: £30,000 - 35,000 per year Requirements: Minimum of 3 years experience in a technical support role, ideally working up to 2nd Line level Strong networking skills, including WAN/LAN connectivity, routers, firewalls and switches Knowledge of backup technologies Good MS365 knowledge is advantageous Experience with Active Directory Experience with VMware or Hyper-V Confident working with users of all levels and providing a high level of customer service Must be able to drive and have access to a personal vehicle Responsibilities: Provide high-level technical support to a broad range of clients, both remotely and on-site Handle day-to-day support tasks and project work Act as the first point of contact for clients Support and escalate issues for junior engineers when needed Work towar...